Brenton Marcom

Review of Edward McKay Used Books & More

The store has a great concept and an excellent inv...

The store has a great concept and an excellent inventory. Great selection of video games, movies, DVD's, books, and CD's. The problem that I had with them was trying to sell them things. I had brought in about 100 or so items to see what they would buy them for. There were about 20 or so textbooks, 50 CD's, 10 DVD's, and about 20 xbox/computer games. The staff was hardly professional, not explaining what they were doing with our things. They said they would take the items back there, and determine what they would buy. We were instructed to stay at the store, and they would let us know when they were finished. It took over an hour to decide which of the items they wanted to buy. When they were finished, they said that they were only going to take 2 of the DVD's and take 6 of the books and pay us a little over $18 for everything. Both of the DVD's were in the plastic wrap still, and the books were in excellent condition. When we asked which of the books they were going to take, they explained that they only give totals, and do not keep track of the amount for each of the items. Shocked that they couldn't explain their business practices to us, we took everything back and left the store, disgusted. Great place to go buy things, but an AWFUL place to sell anything. Staff does not have knowledge of business practices, and is not professional at all.