Jose Luis

Review of Westin Miyako Kyoto

I really wonder if the 5 and 4 star reviews are re...

I really wonder if the 5 and 4 star reviews are real... the pros, the hotel staff is excellent and the renovated rooms are nice. The cons, the hotel itself is incredibly dated. Most facilities are closed for renovations. Dont believe the photos. The absolute worst part is the location of the hotel and the ABYSMAL SHUTTLE SERVICE. The hotel is easily 30 minutes from the Kyoto center, and the "free shuttle" is incredibly convoluted. With haphazard hours, poor explanations and horrible pickup locations. For example, it will pick you up at Kyoto station, but will not let you get out at Gion Shinon or Seijo Keihan (which it passes by) on the way to the Westin. Do yourself a favor and look elsewhere. How bad was our experience? Im pretty sure im done with Marriott altogether after this. Thank you for being the absolute low point of our Japan vacation in this wonderful country. Never again.