I am overwhelmed at the customer service provided ...

I am overwhelmed at the customer service provided by Amanda and her company. She reached out to me last week as a general "hows things going". Well I let her have it as we had an issue with a previous order. Without hesitation she quickly offered to replace the order at no cost to us. I was very surprised and was thrilled that they took me seriously and making things right was her priority. We recieved our replacement order less than a week after talking and it is perfect. She even guided me with colour selection to ensure we would be pleased.
Hey, everyone, every company makes mistakes. It how you recover that makes all the difference. We will be calling Amanda for our next order without hesitation. Great customer service, above and beyond.