Checking into the hotel was a nightmare. They did ...

Checking into the hotel was a nightmare. They did not get my rates correct, and we're extremely rude, even when I came down with questions. The casino felt like a trap, lost a hundred bucks in an hour, drove an hour away to their other casino, saganing, and won all the money back. The only pleasant part about the whole experience was the checkout, which the lady was extremely professional. I don't know if the lady checking us in and answering our questions was having a bad day, but for what you pay for the rooms, they should be WAAAYYY more professional than they were. Hopefully this was a fluke, because I would love to go back and have a good time.