Jason Myers

Review of Toyota of Richardson

Presales and financing were great, but after sales...

Presales and financing were great, but after sales services was a bit lacking.

When I ve purchased vehicles in the past, the dealer usually gets in the vehicle with me and goes through basic controls and setup. That s an important step today, especially with so many additional electronic hookups.

I got my car play all hooked up, and to be honest it s really simple once you know what to do, but it took me 3 hours and a lot of frustration to figure out what the dealer could have done with me in less than 5 minutes.

Be sure to ask for a basic post sale walkthrough.

Also, why do car dealerships still use dot-matrix printers? The rest of the world has moved on already.