Shawn and Jose were very good. They arrived on tim...

Shawn and Jose were very good. They arrived on time and did a great job on the install. Explained everything and were quite knowledgeable about their product. My disappointment was with the sales aspect in that I was not informed that the system would also include my outdoor hose bibs meaning I have to shut the softener system off each time I want to water potted plants! Not good but I'm sure with the professional manner in which Kinetico operates we can address this issue to our satisfaction. This is the second house we've installed this system in and overall it works to a 5 star rating.