Ed B

Review of White's Mountain Motors

I took my vehicle in for an oil change, they did t...

I took my vehicle in for an oil change, they did that and their normal inspection and tried to tell me the tires that had less than 15k on them need to be replaced. I took the vehicle to Casper tire and they confirmed that the tires were basically new and did not need to be replaced. I went back to whites to confront them about this. Their service manager fed me a line of crap about they probably just need to replace their tire measuring tools. About a week later while driving down the interstate THE AIR INTAKE FELL OFF!!! because the service techs neglected to tighten the pipe clamp, and re install the retaining clips the held it on. This caused the vehicle to die while going down the road and could have caused a major accident. I returned to whites to confront them about this, the general manager told me it was common for those clips to vibrate out. If this was a common problem i would think after 5 years Subaru would have recalled the clips and installed bolts or something else. Every time I have gone here i feel like i have been lied to, and this time it almost cost me and my family our lives.