Missed opportunity, eating food for the second tim...

Missed opportunity, eating food for the second time a couple of weeks ago (first time it was fine). The staff was under busy said they themselves after a number of complaints, unfortunately the tapas card has become smaller, the 2nd round we have more than 1 hour to wait, after questions was lost our paper that can happen of course. Drinking was not brought to ask for it several times. To make up for this, 5 boxes of the same, finally ate and went home. Tip use a pair of pliers with the ice cubes and the lemon discs, all the staff is here with the hands that really can not.