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Nhan Truong

3 years ago

Update, 4/5/21: Mr. Vern reached out to me followi...

Update, 4/5/21: Mr. Vern reached out to me following my review to cordially explain the situation and clarified the discrepancy in the insurance billing and claim amount. It seems that this is a common issue they have to deal with. Given the follow up experience I m changing my rating to reflect.

Original: Overpriced and unethical practices. My wife bought a Breast pump and didn t do a lot of research. This company got her to sign a waiver paying $135 to cover 20% of the price. She found out the insurance would cover 100% later but couldn t be refunded because she signed the waiver to pay. The pump retails price is $200 so 20% should ve been $40, not $135. My wife failed to do her research and math but this company is no better to prey on her for profit.

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