Jack Fawbert

Review of Hilton Brussels Hotel

As in previous reviews, great location, lovely roo...

As in previous reviews, great location, lovely rooms so no problems with that however we had no room service whatsoever! There were hardly any guests because of the pandemic, and to be fair to them we agreed room service every other day with reception. We didn't get any, no clean, dry towels which are a must really, until I rang one evening twice before we were brought some, no bathroom cleaning, nothing. The excuse was not many staff, fair enough, but room service is included in the price and is what hotel guests expect, not a bathroom with a heap of damp, used towels!! Other than that we had a great time, lovely city, well worth a visit.