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Lliane Bratherton

4 years ago

I have just come from the maternity ward at Sandto...

I have just come from the maternity ward at Sandton Mediclinic to visit my grandson. I was treated so badly by the "Security Guard" at the reception of the Maternity Ward. She stood clearing her nose (repeatedly I might add) which for somebody in a maternity ward is extremely unhygienic. as well as scratching her head. Would not allow me to go and call my son (my phone was not working) To be treated so badly is totally unacceptable!

Please teach your staff etiquette, and common courtesy. If you are working as a security guard at a shebeen maybe that behaviour is acceptable, but this is supposed to be a clinical institution. The least she could have done is been more courteous and explained the visiting hours as well as allowing somebody to call my son.

By the way, all the other visitors that have been so far have told me she has also been rude to them.

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