David Miller

Review of New York Palace Hotel

The Palace is always inviting and accommodating. M...

The Palace is always inviting and accommodating. My family had an especially nice stay recently due to the diligence of Jimm Kalinka - Towers Guest Service Agent. Jimm was very helpful in securing our request for a high floor in The Towers.

We visit The Lotte New York Palace twice a year and would recommend this hotel and the service provided by the staff, especially Jimm Kalinka.

David M