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William Mungall

4 years ago

Horrible people: BOOK DIRECTLY with the venue- AVO...

Horrible people: BOOK DIRECTLY with the venue- AVOID Grayline Tours and Viator at all costs- they will screw you over and ruin your time.
We booked a tango lesson, dinner & show on the Viator app which uses Grayline Tours. Horrible experience to show up with your entire family and get turned away; the venue was told by Grayline we that we had cancelled and they had refunded our money. NOT TRUE- 1 week later and 10 emails and calls- none returned- and they have not been refunded our money... we are now having to charge back thru AMEX!

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