My husband and I bought our first vehicle together...

My husband and I bought our first vehicle together, a 2015 Ford F150, at Courtesy Chevrolet. The Salesman thought there was a second key that belonged to our truck, but when we came to pick it up the day after our purchase we found out there was only one key. We noticed the key we had was not the "Administrative Key" and the key we had was supervised. The "MyKey" feature would not allow us to turn up the volume past level 14, go over 80 mph, or listen to the radio if any occupant was unbuckled. It became very irritating so we went back to Courtesy Chevrolet and spoke with Edwin Puga, he explained to us that due to the fact that it was a used vehicle, Courtesy Chevrolet only had what the previous owners gave them (keys, floor mats, owner's manuals, ect.). Edwin could tell that we were unhappy with the situation and wanted to fix it! Edwin spoke with Josh Bleckler, the pre-owned sales manager, to see if they could help us by making a new key. Josh and Edwin told us that they would take our truck into the Ford dealership and have them make us an administrative key, ALL FREE of charge! Thank you Courtesy Chevrolet, Edwin Puga, and Josh Bleckler!!! Thank you for caring about your customer's experiences and thank you for making our first buy an excellent experience!