Brian Rourke Review of RockAuto, LLC
Bought on OEM hood for a Mazda Miata. The hood I...
Bought on OEM hood for a Mazda Miata. The hood I received was steel, the Original Equipment hood is aluminum. E-mailed Rock Auto and was told that I coulD order an aluminum hood, but would have to pay separate shipping charges for the new hood and the return. I arranged to return the steel hood with Rock Auto s shipping label. Return shipping is more than half the cost of the hood. I then arranged a pickup time with Rock Auto s shipping company. Spent the entire day waiting for a truck, canceled a 5:00 pm meeting and at 5:15 called the shipper. I was told the office is closed, but trucks are still doing pickups. It s now 9:00 pm, no calls, no truck, no pickup! My time is obviously less valuable than Rock Auto s shipping contract. I will never buy from Rock Auto again, and I will spread the word to anyone who is tempted to save a few dollars on auto parts.
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