Not Happy.

Not Happy.
Rock the House did some things well, but ultimately left us disappointed. We used RTH for our wedding in September 2017. They did ceremony sound/music, cocktail hour music, lighting and reception dinner music/band breaks/ last hour of the evening. The pre-calls with Jeff were very "sales-y" and high pressure, but he does seem to know what he's doing. During the planning process, I let Jeff know that we had a pretty strong idea of the sort of music we wanted at our wedding. He gave me full control of the ceremony and cocktail hour, but only let me give limited direction on the reception music, which I found very frustrating. Like I said, ceremony and cocktail hour went off without a hitch. When we came into the space for dinner and the reception, things took a turn. Their dinner music was incredibly outdated. It was embarrassing. They played Vanessa Carleton and Bittersweet Symphony until a flagged down my wedding planner in an act of desperation and told her to just get them to play Frank Sinatra or something. So bad. Then, when they were DJing the last hour of the party, they really failed to create the unique vibe I was looking for. (I know how to throw a great party) This could have been partly because the pre-call with the DJ I was promised never happened. So i had talked to sales a bunch, but never to the person who was actually working our wedding. Big time fail. I reached out to the owner of RTH with my feedback, and he was receptive and understanding and admitted that their playlists were dated, but ultimately took our thousands of dollars and did nothing to rectify. My husband and I often recount how beautiful our wedding was but how the DJ was a real dark spot on the day. I'd find someone else or make sure to specifically address the items I mentioned.