I am only giving them a 1 star because there is no...

I am only giving them a 1 star because there is no option for a 0 star(s). My physician is amazing. This practice needs some serious help. This place is great if you like waiting over 10-15m on hold before you can talk to someone. Then they transfer you after you press 2 for an appointment. To make that appointment. Then wait another 8m. My husbands and I insurance just changed. At the front desk I filled out all the paperwork and gave them my new insurance info. Asked if they needed a photo copy. The receptionist said "You're all set". Two days later I get a call for billing saying they need my new insurance paperwork? I called back waited over 15m for billing to answer. Gave them my information again. Thought we were good. About 3 months later I get a notice saying "Your bill has been sent to collections"! Now I have a ding on my credit report for something I had no idea about. And it's all because of staff incompetence's. That's just the beginning. Once you are there, they can't wait for you ta leave. They rush you out the door. They don't fix or cure anything. Essentially, they're just a referral station. Stomach problem, referred to a Gastro. Foot issue. Referred to an orthopedic! If you need more than a band aid. You'll be referred to another practice, and still deal with Intermed. This is by far one of the worst places I have ever dealt with! Just like any BIG COORPERATION, their left hand has no idea what the right hand is doing. And you'll be the one too pay the price. Not them. They could care less about you and your financial or well being. You're just a number. Honestly, you are nothing but a number and a dollar sign here! I would 100% suggest a private practice or private physician. Stay away! You've been warned! I hope everyone at Intermed gets a chance to read this.