Anne-Maree Norrstrom

Review of Melbourne IVF

Melbourne IVF are an abomination. They price gouge...

Melbourne IVF are an abomination. They price gouge. Their administrative and operations teams are cold, rude, negligent, and take no responsibility for the destruction they wrought on our life. The experience with Melbourne IVF has been beyond devastating, and frankly soul destroying. They lie. I caught them in lies. They don't return calls.
The head of Counselling services called us with bad news, but we were not offered counselling or support. I had to point this out to her!
They did not follow their own procedures with us, yet we were treated like dirt on their shoe. Their behaviour to us was unconscionable, yet we are treated as less than them.
They have no care or empathy whatsoever.
To Melbourne IVF, shame on you and your business for forgetting you are a HEALTH CARE provider, not some big cold bank.

To those looking for an IVF provider, RUN!!! Keep researching. Keep talking to alternate suppliers. They do not deserve your time, money or emotional investment. They make sure that patients feel they are just a number and a little person to be trod on. They hold their bottom line and their shareholders above the health and well-being of patients, in my experience.

If I could give them a negative rating, I would. Good luck to those couples looking to start IVF, it's full on. Take care of each other, find a practice that cares more about you than your back pocket.