What an experience. The salesman was decent...fina...

What an experience. The salesman was decent...finance manager is a crook. We purchased a vehicle here a few months back and regret it everyday since. First off, after purchased we were given a complimentary detail for the car. Took it and dropped it off, when we got it back it looked like it had been merely sprayed with water. Still completely dirty, interior not even touched, windshield hadn't even been wiped. We also found it had some sort of overspray on the windshield that we had to scrap off. Secondly we were sold there so called "premium mAintenance package" advised our vehicle was so technical and wouldn't be covered under warranty (which was a lie) also told it would shorten our finance term (which was also a lie, they only submit payment to the bank once a month) and were told they would draft our account for half a payment every two weeks. Took it in for first oil change and sat for 2.5 hrs waiting while absolutely no one seemed concerned of our wait. After that terrible experience we did some research and found that the maintenance we were paying for was an absolute copy of the factory warranty and we were paying roughly $800 a year for oil changes!!!! After calling several times to cancel the package and being directed to voicemails of people who would not return the call, we went in to handle it. Was greated wonderfully by a salesman until he realized we were not there to buy and then directed to a building where we sat for 45 mins before finally walking into an office and demanding service. We were told we were silly for cancelling and given a form to sign that stated it would be terminated within 48 hrs. Here we are 10 days later and they attempted to draft more money out of our account!! We will absolutely never return to a Vaden dealer nor recommend. Coming from a family of sales people including many car salesman I am disgusted. After my father (a car salesman of over 30 years) reviewed my papers, even he was blown away with how horribly they ripped us off! I doubt we will ever get a refund for the additional $600 we have already paid to them for maintenance in less than 5 months!!