Michael Jackson

Review of Griffin Ford

My name is jesse, I scheduled an appointment via t...

My name is jesse, I scheduled an appointment via there online site. I was called the day before my appointment and was told their was a mistake on their end and could not maintain the appointment. It was rescheduled for a Monday at 10am. I went to the appointment and informed the service rep that on top of the oil change/fluid/tire rotation, if they can make sure the transmission fluid was checked. He said yes we can do that. After the work was done, I asked if they checked the transmission fluid and he told me that they could not reach the transmission fluid and the transmission guy was not there. I have received service from this location several times and all were good but the service couple days ago and rescheduling left me not so much satisfied.