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AngelusFlora Covers

3 years ago

I'm a pretty patient person and I've never felt th...

I'm a pretty patient person and I've never felt the need to leave a bad review on anything before, but I've grown pretty tired after getting thrown under the bus 3 consecutive times by these people.
First, I called and scheduled an appointment with them to discuss counseling services. It took me about 2 hours to drive there, only to be greeted by the person at the front desk seeming confused, not knowing that I had an appointment. They brought out the person I was scheduled with who looked at me and was just like "Oh..." No explanation. They set me up to see someone else rather than who I was scheduled with. This person said they would email me with some info and gave me a date for when I would receive that email.
Nothing.
I emailed them wondering what was going on, and they told me that things may have gotten mixed up due to some of the interns leaving and having new ones coming in. Fair enough, I can understand that. After a little discussion we set up a date and time for a phone call to further discuss things.
Again, nothing.
This place is supposed to provide counseling services for LGBTQ+ folks. I never expected that such a place would make someone feel so hopeless in their journey. So at this point I've decided to not waste anymore of my time with this place.

2 stars because the people I met there were pretty nice, and my appointment didn't feel rushed despite the mix up. Otherwise, please get more organized and keep your word when you set up appointments.

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