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Lauren Vandiver

4 years ago

I would NOT recommend Javon for anyone's wedding. ...

I would NOT recommend Javon for anyone's wedding. While the pics he took were OK, it has been over 2 years since I selected the photos I wanted in my album and still have not received it! Literally, I sent them 28 months ago and have sent a total of 15 messages (all very polite up until the last one). On average, I got a response to maybe 1 out of 5 of my notes, each with some poor excuse for what the delay is. About 11 months after I made my selection, he said he mailed my book to me. However, the address he shipped it to was not my address, not then, not now, not ever. It was not the address I listed on our contract nor the one I provided to him online (which were the same, BTW). He tried to get FedEx to refund him (which they wouldn't since they actually delivered to the right address) so he suggested I go to that address and ask for the book. Even if I had been comfortable going to some complete strangers house, knocking on the door and asking if I could have what would at that point have been my used wedding album, I couldn't even find the address. He was supposed to order a new one, but here I am 28 months later without the album I paid for. I am extremely disappointed with the lack of professionalism and responsiveness on his part and would NEVER recommend his services to anyone. I strongly advise you keep shopping.

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