First, I would like to start with the rude, unprof...

First, I would like to start with the rude, unprofessional woman at the information desk. Her name was Tara. She refused to give me directions until she could call the nurses to confirm my identity. Tara was ignorant. When I asked her a question, she rolled her eyes and turned away. Next, my husband was in the hospital for a few days after a procedure. The nurses never checked on him, and it took forever for anyone to answer his call light. A nurse by the name of Karen, was the worst. Then, the hospital tried to charge us the amount adjusted by the insurance. The billing department was rude, and said we had to pay in full ($2300), as soon as we received the bill. She continued to argue with me even after I told her the insurance company said I wasn't responsible. What a nightmare this hospital is!