M

Mason Zoey

3 years ago

If I could give -100 stars I would...... I ordered...

If I could give -100 stars I would...... I ordered flooring for one of my projects on March 14th. I was told by an employee before I placed my order that the flooring was already on a truck and would be at the store within the week (by the 20th) I have called multiple times, most times no one wants to answer the phones. If they do, they pick up and immediately put you back on hold. When I have gotten through, they send you to the back of the store warehouse so they can look up order. They never have information on order, can t tell you time frame of when it will be there.... I m still without flooring and my job has been on hold for a week now. Costing me thousands. I ve never seen such awful customer service. I will be canceling all of our project orders and will never do business with this awful store again.

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