Maria Hiller

Review of Toyota of Palo Alto

Do NOT believe the good reviews. They are fake! If...

Do NOT believe the good reviews. They are fake! If you take a close look, you'll see that they are all written by the same people (employees of Magnussen's Toyota).
I had my car serviced at Magnussen's soon after moving to the Bay Area, after falling prey to the fake good reviews. Not only did they scam 600 dollars out of me for a routine 75.000 mile check-up, but they also didn't return the car for two whole days because "they were so busy." I was no given a rental car while waiting, nor was I compensated for the time. My husband and I both tried to reason with the managed and staff at Magnussen's, but we were met with extreme hostility. This is clearly a stunt that they pull on many people. I'm due for another check-up, and I've called other places and they've all given me quotes for under $100. Stay away from this place, they're crooks!