P.M. L.

Review of Madison Avenue Imaging

This is the worst experience I've ever had having ...

This is the worst experience I've ever had having a mammogram. The wait time was long. Once I got in for procedure that went in a timely fashion. During my procedure, I asked the technician for a copy of the films burned on a CD. Because my appointment was near the end of the day, everyone seemed more concerned with going home. I waited for almost 1 1/2 hours for someone to burn the CD s. Too long to be waiting in an office during covid. It turns out, they all left with out doing that! I was trying to be patient as office seemed busy. When I went to the front desk to see what happened, they had checked me out of the system. My CDs were not done, the girl at the desk tried to do it but didn't seem to know how. At this point I'm exhausted and just want to get out of there. I needed my cds for an upcoming appt. Front desk girl was making phone calls for help. One more half hr passed. I left empty handed. Staff here seems inept and incompetent. I'll never go back here again! Don't waste your time here! Go to another location like 15th Street location.