Natalie Batchelor

Review of Crown Mercedes

This was my first Mercedes Benz purchase and I cou...

This was my first Mercedes Benz purchase and I couldn't have ask for a better experience or service that I have received at Crown. I have been shopping around for a luxury car and been to the dealers in the area, but this was the first time I visited Crown and knew right from the start I would be doing business here. Doug greeted us with a friendly welcome and quickly helped us to find the vehicle we were looking for. He was very knowledgeable about the brand and vehicle models and excited to show a new customer about all the perks of owning a Mercedes. Being a young professional, he understood our demand of quality for price. We appreciated his eagerness to make us feel comfortable, in comparison to other companies that had given us the cold shoulder. I have to say this was the smoothest car purchase transaction I have experienced, with no hassling or hesitation. I appreciate that Doug was professional and yet extended his service to be a more personal experience rather than just a sale. Even in the following weeks, he has been willing to assist any need with a quick response. I have also dealt with some of the other staff and service members for minor needs, and they have all been very pleasant to deal with. I highly recommend Doug and his team at Crown, I will definitely be a loyal customer to Crown for many years to come.