Absolutely awful people. My 82 yearold neighbor fo...

Absolutely awful people. My 82 yearold neighbor forgot to pay her bill ONCE. And they didnt send any notification about cutting off service. No letters not even a phone call. She found out when the water stopped working while she was showering. (And if she didnt have an on demand water heater, she coulda been burnt as the hot water woulda kept going with a traditional water heater) and it took over 2 and a half hours on the phone with them; mostly on hold. And after u call and pay, u gotta call a different nunber to schedule turn on!! ITS INSANE!!! I suggest everyone in the county buy or make one of the wrenches they use to turn on / off the water at the main valve in your front yard. Rebar and some plate steel is all u need to make it. Complete tool is often sold on fb marketplace as well