I have contracts with Service America on five prop...

I have contracts with Service America on five properties and have been a loyal customer for 20+ years. I called SA to go to a property to fix a broken dryer, was told the dryer needed a new control panel ($396.00) but decided just to replace the dryer ($600+). Old dryer was sitting in my garage for a few weeks when a friend came over, I explained the situation and he tinkered with it for less than 10 minutes and pulled out a purple sock that was caught up in the motor which resolved the problem, the dryer now works perfectly. I phoned customer service to at least have the $45.00 co-payment refunded but that refund was declined by a woman named Linda. Needless to say I will not be renewing my contracts with Service America when they come due in August and have already aligned with a new home contract service. Deeply disappointed!

- Rowenna Anderson. (I am using my daughter's phone to write this review)