Randal Cook

Review of The Ford Store San Leandro Lin...

Well Ford Store San Leandro, you ve done it again....

Well Ford Store San Leandro, you ve done it again. You serviced my truck and gave me back a leaker. I think your oil change staff needs to be intensively trained at the factory to install oil-pan drain plugs properly. I guess what I need to do is, next time I come to pick up after a service go under my truck before I drive away and look to see if the plug is dripping. Yes?...
This is the most basic of mechanics isn t it? Tighten the drain plug .
Last time I brought it back I had to wait over an hour for you to replace the washer on the plug. I call that adding insult to injury.

This pic is the oil that dripped out onto my garage floor overnight after driving back from service.