Lisa BRUNEAU Review of Emerald Pointe Water Park
Where to start. This organization is nothing but ...
Where to start. This organization is nothing but a greedy business. I have been bringing my children there for 19 years getting summer passes. You have to pay astronomical prices for everything. We used to pack a lunch, and go everyday with our small children. Then, they decided you couldn't bring your own food in, and you have to pay to store your cooler outside the park. The last time we went, my son grew out of his bathing suit, so we bought one at the park. It was $50. Once my son got in the water, it was too big, and there was no way to make it tighter. So, we went back to the gift store, they told us they couldn't exchange it even with the receipt. And they didn't give us our 20% discount with our membership. We will finish our passes this summer, but we will never go back. Poor customer service, and all they want to do is make money. Eat before you go. Do not buy their over-priced food or products.
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