Rob RVA

Review of Haley Dodge

Just from past bad experiences with dealer service...

Just from past bad experiences with dealer service departments in general, I am very hesitant to use them. However since the the recent airbag sensor recall was warranty specific I decided to go here since this is where I bought my 2016 Wrangler. Very soon after I left Haley I noticed my turn signal light malfunction indicator was on. Since I was closer to my regular mechanic at that point I stopped by there and had him look at it. Long story short, both of my blinker lights (both located underneath the front bumper far away from the airbags) had been unplugged. My regular mechanic was convinced that Haley had tried to pull a fast one. In any case, when I questioned Haley they muttered and stuttered and put me on hold for five minutes. Finally told me they had to unhook the lights to get to the airbag sensor. As I said my regular mechanic disagrees, so draw your own conclusion. In any case, even if Haley told the truth pretty sloppy work there. I will not be returning nor will I be buying my next Jeep there.