Gwendolyn Williams

Review of McLeod Health

We ALWAYS have to follow up with Medical Records r...

We ALWAYS have to follow up with Medical Records regarding those requested to be faxed. Usually the request has to be made two or three times. My husband's first visit was processed through ER. He had been transported via ambulance, a 45 minute ride. During the 7 days he was being "watched" in ICU, we never had a diagnosis, or even talked with a doctor regarding his condition. I flagged down the floor supervisor, with name badge declaring him a physician. He didn't seemed concerned that we had questions. Didn't even want to pull up my husband's chart, even though there were tests, MRI, CT scan which should have been recorded. We were discharged to a Rehab Center after 7 days. Never was offered followup! Never received a diagnosis. My husband's second visit was processed through a neurosurgeon NOT associated with the McLeod group. We received daily visits and updates from the surgeon, and received the BEST care ever! We were in and out in 3 days, into rehab, and no problems. Guess the moral of the story is to stay away from McLeod "group" physicians!