Terrible Customer Service. First, they brought the...

Terrible Customer Service. First, they brought the wrong wood & color for my stairs & they tried to act like it was my fault. The Regional Manager, Kenneth Inghem was very rude & condescending when I spoke to him. Then they made an appointment for the following Tuesday, no call, no installation. Now I have to wait another week for my stairs to finish, because I have Doctor appointment. They never take responsibility for their actions. DO NOT USE THIS COMPANY......YOU WILL NOT BE SATISFIED!!!