joseph vivo

Review of Keyes European (Mercedes–Benz)

This was the most negative experience I ve had wit...

This was the most negative experience I ve had with Keyes Mercedes for the following reasons:
1. Tires I ordered online were not what was stated on the invoice. This may have only been a clerical error I can live with and could easily have been changed.
2. A bit more negligent on their invoicing was a double charge in replacing my front Airmatic struts. On one page was a charge for the front left strut replacement. On the next page was a charge to replace both front struts. That means I m paying for 3 struts and getting 2. Didn t need a calculator to figure out what they tried to slip by.
3. The most disturbing point on their invoice was what they intended to charge me for balancing 4 new tires I would be buying. That jaw dropping total for balancing 4 tires was $1,202.00. That s almost the price for the tires!! In other words the total for 4 new tires from Keyes would have cost me over 24 hundred dollars.
I ended their deal quickly, refusing all their services and got my car out of there as soon as I could.