Victoria Pasquale

Review of Butler Veterinary Associates

Let me start out by saying the only reason this pl...

Let me start out by saying the only reason this place has one star is because of the sweet receptionist and the medical technicians. I brought my kitten here one day because she had been very lethargic, not responding to stimuli and not been eating or drinking for about 3 days and we were getting concerned. The medical technician was very nice, but Dr. Harvey did not seem to know what was wrong with her. They first took her temp and she did not have a fever, indicating no infection. He thought maybe she was just stressed because we had just brought a new kitten into our home, but he immediately recommended a blood test (which was $130) and would not explain the reason for wanting it, so we refused. Instead, he gave her fluids and gave us AD food to give to her in a syringe. They told us to come back if she threw up within 24 hours of getting the fluid, and also told us the fluid shouldn t go down until after 24 hours. There were also no directions given to us on how much AD food give our kitten. He immediately recommended blood work (which is $130), which we didn t know why we needed and he didn t explain it. When we got home, her fluid went down in about an hour and gave her the AD food in the syringe. We gave our kitten the food that night as well and she was still acting the same as before we brought her. The next day she was getting worse. We fed her in the morning and a few hours later she was throwing up (which the vet said was not normal) multiple times and having diharrhea. We went back to Dr. Harvey when this started happening (the next day) and he again insisted blood work. We agreed to do the blood work because our kitten s health was declining, but he found nothing from if (he was supposedly looking for a virus even though the temperature was normal and there was sign she could have had a virus). With the results being negative from the blood test, he guessed that she had a stomach ulcer WITH NO EXPLANATION AS TO WHY and no evidence (could have done an ultrasound, etc.). He gave us a medication to help with stomach ulcers, diharrhea, and vomiting. When we asked when we should come back if she kept getting worse, he responded You know your cat better than I do, so whatever you think is best. KEEP IN MIND, she is not moving, not drinking, extremely lethargic, and not responding to much... how much worse is enough to bring her back? Until she s dead? To top it off, they tried to charge us $30 extra dollars for the wrong medicine, and my boyfriend caught it (thank God) and corrected their mistake. The Dr. had no empathy, but at least the med techs were nice. With no instruction and not even a real diagnosis, we went home and called another vet to get a second opinion. We brought our cat to this vet a few hours later and they did a very thorough checkup of her and found she had a temperature, so that changed her course of treatment entirely! The other vet also told us we should have been mixing our AD food with water, something Dr. Harvey apparently thought wasn t important to tell us. The other vet is now accurately and effectively treating our kitten and gave us so much information and answered our questions, while this guy can t even figure out what s wrong with our kitten and got a whopping $426 bill from us for nothing. Shoutout to Slippery Rock Veterninary Hospital for scheduling an appointment with our kitten quickly after this fiasco, correcting another vet s careless mistakes, and showing compassion to our baby and doing everything they could to save her.