Nadia

Review of Columbus Neighborhood Health C...

Everything about this clinic is horrible. I am a p...

Everything about this clinic is horrible. I am a patient here and I honestly like going but there are times where it s just too much. When calling the office, the amount of time we have to be on hold is shocking. Where are the office receptionists? One time, actually today (October 14, 2020), I called in because I went to the eye clinic over there. I was getting new glasses since my current ones are getting old and the prescriptions are wearing out. The eye clinic for some reason was closed so I scheduled a call back. I got the call but I wasn t able to answer because I was asleep. So I called in again, and the wait time is just terrible. I scheduled another call back. They called and of course I was available. For some reason she heard me say hello but couldn t hear anything else. Instead of trying to hear the patient and figure out why she couldn t hear, she hangs up. I may not come back to this clinic.