Kk Lin

Review of Estancia La Jolla

The hotel management had responded positively to m...

The hotel management had responded positively to my inputs, apologized the inconveniences and vowed to improve their services. I will definitely try again. Thanks.

Horrible bad first time experience!

The official checkout time is 12 noon. When I returned to my room around 11:15am during the conference break, I was locked out due to a defunct room card.

I had to go back/forth between the room and the lobby for at least 4 times to get a technician help.
It was such a long distance between the room and lobby. The technician told me their policy is to disable the room key before 12 noon.The lobby however denied such policy,

The lobby was especially unfriendly. When I told them I would give them a low rating, they replied " Go for It". So I decided to write this review!