Ashley Nunn

Review of the Saguaro - A Joie de Vivre ...

The pool area was packed shoulder to shoulder on S...

The pool area was packed shoulder to shoulder on Saturday. No social distancing in pool or pool area. Restaurant was ok but wait staff didn't know the menu, was perplexed when I asked for salt, told me they did not have mayonnaise and forgot our drink order. The restaurant was not busy. Our shower was broken and it took several calls to get help to fix it. It needed a whole new head. Tub did not stop up either so couldn't be used. Multiple bicycles were broken down so unusable. We tried all weekend to ride but with so few bikes up and running it was impossible to get a bike ride. I was at the hotel for my birthday and despite apparent staffing and leadership issues and total disregard for a covid protocol in the pool area on Saturday, I had fun. Not sure I'd choose this hotel again however.