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K. McCall

4 years ago

They did a very poor job of taking care of my 3 mo...

They did a very poor job of taking care of my 3 month old. After only 3 days in the care of NS AEL, my baby developed a severe diaper rash and had a runny nose. My child pooped several times a day and it was evident they were not checking or changing the baby often. They stated by law, they are required to check them every 2 hours. REALLY?? Do they not understand infants need around the clock care which includes checking their diapers often and sooner than every 2 hours. Shame on them. They have 1 teacher to 5 or 6 infants and there is no way 1 person can hold and care for those babies the way they should be cared for. The tuition required is way higher than the actual care received. Needless to say at day 3.5, my baby was removed from their care and is doing EXTREMELY well. I would NEVER recommend this day care to any parent!!

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