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I bought an expensive LG washer and electric dryer...

I bought an expensive LG washer and electric dryer online from Sears. Both units were delivered on Halloween, Oct. 31, 2018. Two days later, Sears ran a sale with $501.03 off each unit, or a total of $1002.06 plus sales tax. I phoned Customer Service to ask for a refund. Sears price match policy is below.

"Price Protection Policy
Buy with confidence from Sears. If an item you have purchased from Sears goes on sale for a lower price within 30 days of your purchase, Sears will refund the difference. All Price Match Rules and exclusions apply including no Price Protection adjustments between Thanksgiving Day and the Wednesday after Thanksgiving. Sears will not offer a price adjustment on items that include individual ShopYour Way bonus or extra point offers."

My purchases were not within the exclusion period but Sears has refused to honor its own Price Protection Policy.

This is why I will NEVER SHOP AT SEARS AGAIN!!!

Mark Berger
98110 zip code

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