I am surprised at so many positive reviews. Windo...

I am surprised at so many positive reviews. Window works has been to my house a few times. First time to quote windows (which we purchased) and the second time to quote doors. The sales process is a scam. They absolutely give you a price and then come down considerably after you say no. The 2nd time they came out to quote two doors, they quoted us $16k! Then he came back with all these discounts. I asked why we didn't get those discounts when we purchased the windows. Needless to say, I did not purchase the doors. The windows have been an issue from the beginning. When you open them, the top sash falls every time. I've told WW this many times (because they constantly call you to attempt to sell more products). They sent somebody out to adjust them one time and said its the best they can do. Every time we close the windows, we have to push the top up as well. On windy days, you can feel the draft coming through pretty heavily. Very displeased with the quality here, considering how much we paid. Amazingly they stopped calling me after I was told they could not adjust my windows any better...