Mrs Monterrosa

Review of Providence Tarzana Medical Cen...

My son was admitted to this hospital for a high ja...

My son was admitted to this hospital for a high jaundice level only days after being born. We got transferred over from Providence in Mission Hills. Our nurse Randy from the night shift in the PICU, was AAAAMAZING. Literally nothing short of that, he himself deserves 5+ stars!! He was so kind and compassionate towards my son, my husband & I. He is a true definition of a nurse! Everyone from the night shift in the PICU was nice! The doctor (caucasian woman) was very informative & treated us with dignity. She told us that our sons jaundice was not on the rise and that he was going to be just fine. On the other hand... The day shift in the PICU was not compassionate and did not treat us with dignity. The doctor (tall-ish older short haired woman) was the complete worst!!!!!!!!! And her accomplice nurse (tall skinny older asain woman)!! I can't even imagine how that doctor was able to be given the privilege to work with babies. This hospital needs to reevaluate her asap. She literally forced what she wanted, upon me and my husband. She did not care for our feelings or that she was not our sons legal guardian. She forcefully made the decision to feed my son formula, when he was a breastfed baby. She had me in tears because she made my son sound as if he was going to die, as if there was no other choice & we HAD to. Then when she saw that I was upset, she went and called some social worker?? This doctor actually covered her ass by calling a social worker to come and speak to me, and justify the ignorance that was going on. Its completely ridiculous that I was forced to change my sons food just so they could get rid of us faster! It breaks my heart to know that there is a doctor walking around pushing parents into a corner, and forcing what she wants down their throats. I will be forever scarred by both of these woman, because when I was already fearful they made matters so so very much worse.