Spring '2018... #1. Checking In - from the very b...

Spring '2018... #1. Checking In - from the very beginning we had paid reservations for a Suite which consist of 2 separate rooms. Instead we got 1 room with 2 beds in it. #2. they do make copies of your driver license as well as your credit/debit card. #3. The Suite Room which we did in up getting; the sofa bed was so out dated that it didnt even work to be unfold nor back in place out. (the handy janitor on duty) told us that the suite rooms are supposed to be marked and flagged "the ones with bad sofa beds. #4 which will be the most disgusting thing is the carpet; it's so dirty that no matter how many times you wash your feet just from walking from one end to the room to another your feet will be darken from so much filth...this is even after housekeeping has cleaned & vacuumed the room. #5 the ducks that walk around the premises causes a stench in certain areas due to their pooping everywhere. There are wild hungry raccoons roaming the resort for food and literally walking and running on the actual hotels grounds on walk ways at night. (Be careful). #6 the toilet and sink in the bathroom is so very low as others have reviewed and mention; just like some pre-school or elementary set-up for toddlers & kids. #7 the widow(s) to the room (2nd floor might I add) a huge sliding door type widow which had no screen(s) open but the lock was actually broken to be unable to fasten & lock. "Not something a family would want to rent if they have smaller kids. Maintenance said they will but never came back to fix it. #8 parking is horrible, its very limited (the facility doesn't match even half of parking spaces verses rooms. #9 For the breakfast you got to provide them with a ticket "a sheet of paper with your name on it" that's given to you at check-in. This ticket also tells them how many people is staying in the room. For every day you go get breakfast you got to hand someone in the cafe a ticket... #10 the TVs in one room was a flat screen that had cable and in the other room a regular old tube TV that didn't even have the same cable channels as the other TV did. # 11 the room was so dirty that my child developed pink eye from it. The only thing that was good about the place was the housekeeping service, even with that being said the rooms was still so filthy that no matter how much they clean it there was a dirty problem the carpet is the worst thing about the room(s). The place is just for show the ads may look great but the rooms are not but completely trifling. The rooms need remodeling very badly...