I just ordered my second hat from Optimo, again wi...

I just ordered my second hat from Optimo, again with Tiffani, the store manager. My experience with this young woman is remarkable. I am 62 years old and in my lifetime she is the best sales professional I have ever met. No kidding. Let me tell you why... So let's just get clear: the hats are amazing. The best of the best. Truly the best in the USA, maybe the world. As I told my wife, a great, brilliant but expensive hat for a great, brilliant expensive head. ;-) Anyway, in April 2017, I walked into the store and Tiffani looked at me and said "I want you to walk out of this store with a hat that looks and feels as well as the one you came in with." She then measured me, turned around, took a dark hat with an upturned brim off the shelf and said. "I think this is your hat." I tried it on. Yes, it looked good. But it couldn't be, I said to myself. This fast? So I tried on dozens of hats for more than an hour. It came down to two. The one she picked and another in silver belly. I bought the one she recommended from the get go and I love it. It is so me. I received hundreds of compliments on my hat since. During my last trip to Chicago I wanted to buy a second Optimo, but I was too busy and could not make it to the store. So I called Tiffani on the phone from New York and on the spot, 1. She remembered me by name. 2. She remembered exactly what hat I had bought. And, 3. remarkably, she remembered the second choice hat exactly. I was stunned. She went back to check her notes just to verify and, unbelievably she was right. I then ordered the new hat, a Chicago in silver belly in 7.25. It was amazing! She is brilliant. I am a music journalist and writer. Google me. I am a real person and this review is true and accurate, as hard as it is to believe. The pic is from last year. Tiffani is incredible! The hats are, well, fantastic!