We stayed at the resort for a work party 9/26/2019...

We stayed at the resort for a work party 9/26/2019-9/29/2019... Our air didn't work the last 2 nights we were there! On top of that as we left our room with the door securely locked! Some entered our room and put a book on our bed that was requested by the company to do in everyone's room and helped themselves to my purse and gold earrings! I reported it to the staff that didn't seemed to concerned. I had to leave that morning to catch my flight so I didn't have time to file a police report! The hotel did contact me and told me that there insurance adjuster would contact me. Her name was Sheila! She called 2x and sent me a letter stating that they would NOT cover my personal belongings that were stolen from my hotel room! I have tried to call back multiple times and she has not once yet try to call me back! This is unacceptable! They keep telling me that nobody entered the room but yet the book was laying on my bed!