Hi , very courteous staff they are so upfront to s...

Hi , very courteous staff they are so upfront to say sorry on everything but to resolve the issue , so called 7th floor of the hotel is the deluxe floor and I was upgraded to the floor with all the humming sounds through out the night and the air conditioning which was working fine till the evening became a just a fan in the night so much so that I am writing this review from my room at this hour of the night bcoz i am not able to sleep on the so called deluxe floor and there is nobody to rectify it as well .
Surely , my last visit can t say about anybody else .