Jaime Hall

Review of Crowne Plaza Resort & Golf Clu...

I hardly ever leave reviews but we were so disappo...

I hardly ever leave reviews but we were so disappointed in our stay. Based on the reviews, we had such high expectations. Our first room was disgusting. I think they just changed the sheets and towels. It smelled so bad, but we had never been here so we didn t know what else to expect. When I went to go shower there was hair on the shower walls, and when we undid the bed there was a hair on the sheets under the comforter. Appalling. The front desk was apologetic so they did switch our room. It was cleaner but not great.
It was so late and we had to get up early so I ended up just spraying the shower and everything in the bathroom myself with bleach. The bed sheets on my side had a
mascara stain but I was just praying it was old and couldn t come out after numerous washes. Check out is 11:00 and by 10:30 we had people knocking on our door to start cleaning. The rooms are really run down and the 4th floor smelled like weed and was loud all weekend. The outside and view is pretty, and the front staff is pleasant but definitely would not recommend.