Don't stay here when it's hot outside. It remained...

Don't stay here when it's hot outside. It remained in the upper 70s in my room the entire night with the AC set to 60. According two two staff members this is not uncommon and since they use a hotel wide system it affects all rooms.

Now normally I'd just give 3 stars for a poorly designed AC system that made sleeping miserable. But the front desk said they'd have a manger reach out to me about this. I followed up a few days later with a request to discuss and no one has returned my request despite saying they would. So my only recourse is to share this poor customer service is to share with you.