L HERNANDEZ

Review of NJDOC @ C.E.C (Delaney Hall)

I called twice today spoke with two different fema...

I called twice today spoke with two different female operators employees. I asked to leave a message for an inmate being released since he had no way to contact me. The first lady told me to contact the Essex County jail..the jail said no because I was not asking for information and I am the emergency contact. I called back the second female actually caught an attitude and said I called the day before I advised her that was not me. She almost yelled and said they don't speak with the residences or give messages. I advised her I am the emergency contact and she continued with the attitude. I'm sure my family member has a counselor. I could have spoken with that counselor and they could have given him a message. Now my family member has no way of knowing my phone broke and he will be released in 10 degree weather. Not being able to contact your family in case of emergency should be unacceptable especially among release and to have someone give you attitude just shows the type of people that work there. Disgusting unprofessional behavior.